Refund Policy for Linxtech Solutions
1. Overview
At Linxtech Solutions, we are committed to providing exceptional payment gateway services. We strive to ensure complete satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be issued.
2. Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Service Issues: If our payment gateway services fail to function as described or experience significant downtime.
- Billing Errors: If there are discrepancies in billing that cannot be resolved through standard support channels.
- Subscription Cancellations: If you cancel your subscription within the applicable cancellation period, you may be eligible for a refund of any unused portion of the subscription fee.
3. Refund Process
To request a refund:
- Contact Support: Submit a request through our support team via email at support@linxtechsolutions.com or through our contact form on the website.
- Provide Details: Include your account information, transaction details, and a brief explanation of the issue.
- Review: Our team will review your request and may require additional information to process the refund.
4. Refund Timelines
Refunds will be processed within 7-14 business days after approval. The time it takes for the refund to appear in your account may vary depending on your financial institution.
5. Non-Refundable Fees
Please note that the following fees are non-refundable:
- Setup or installation fees.
- Fees for services that have already been rendered.
- Transaction fees that are subject to third-party charges.
6. Changes to the Refund Policy
Linxtech Solutions reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
7. Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact our support team at support@linxtechsolutions.com.
